Shipping policy
Shipping Policy
At DREJ, we aim to deliver your order as quickly and smoothly as possible.
Processing Time
Orders are processed within 1–3 business days (Monday–Friday).
Delivery Time
Estimated delivery times:
• Europe: 5–7 business days
• International: 7–15 business days
Delivery times are estimates and may vary due to external factors such as logistics or customs.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order.
Order Tracking
All orders include a tracking number.
You will receive tracking details via email once your order has been shipped.
Phone Number
Please provide a valid phone number during checkout to ensure smooth delivery.
Customs & Duties
For international orders outside the EU, customs fees may apply.
These charges are the responsibility of the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost, contact us at:
support@drej.shop
Incorrect Address
Please ensure your shipping details are correct before placing your order.
Contact
Email: support@drej.shop